Memphis Pool Equipment Diagnostics & Repairs
Pool not heating, pump not priming, salt cell not chlorinating, automation glitching? We diagnose, quote, and fix every major equipment brand. American Pool Techs’ highly trained CPO-certified service technicians are here to accurately diagnose and repair any of your equipment needs in a timely manner.
Every piece of residential pool equipment
We work on every brand in the market — Pentair, Hayward, Jandy, Sta-Rite, Polaris, AquaCal — and we work on equipment from any era. Most of our repair customers are also our weekly service customers. On our weekly routes we catch most failures before they happen, leaving your pool up and running.
Our recipe is simple: diagnose the issue, bring it to your attention, and get approval for a prompt and professional repair. That’s why American Pool Techs is the premier service company in the Mid-South — and continues to grow its service customer base at a steady rate.
Equipment issues usually fall into a few buckets
Here’s what we see and fix most often:
Pressure tests & line repair
Pressure tests to locate leaks, valve replacements, return and skimmer line repairs, equipment-pad PVC failures. Underground leak detection coordinated when needed.
Bearings, seals, motors
Bearings, seals, capacitors, motors, impellers. Variable-speed conversions when a single-speed dies. Hydraulic issues at the pump that cause priming problems.
Boards, relays, Wi-Fi
Circuit board failures, relay replacement, actuator failures, Wi-Fi and app connectivity issues, programming and reprogramming, full panel upgrades.
Cells & control boards
Cell cleaning, cell replacement, control board diagnostics, flow switch failures, low-salt and high-amperage error codes.
Bulbs, LEDs, junction boxes
Bulb replacement, LED retrofits, niche gasket leaks, GFCI breaker issues, junction box and low-voltage transformer failures, conduit repairs.
Gas valves to compressors
Gas valves, pressure switches, igniters, heat exchangers, flame sensors on gas heaters. Compressors, fans, refrigerant systems on heat pumps.
Sand, cartridge, DE grids
Sand replacement, cartridge replacement, DE grid replacement, multiport valves, pressure gauges. Filter tank cracks and gasket failures.
From call to fix
Pool equipment doesn’t break on a schedule. Here’s how we handle a repair call from the first ring to “equipment is running again.”
Initial Call
You call (901) 755-3000. We ask a few questions — what’s not working, what error codes you’re seeing, how long it’s been like that — and we schedule a diagnostic visit. Most repair calls book within a few hours, sooner during the off-season.
Diagnostic Visit
Tech arrives with diagnostic tools and common parts on the truck. They test the failed component, isolate the actual cause (often not what people assumed), and write up a clear repair scope.
Written Repair Quote
You get a line-item quote: parts, labor, and any related work we’d recommend bundling. No vague pricing. We do not do work you haven’t approved.
Parts & Scheduling
Common parts are on the truck and we fix it the same day. Less common parts (specific control boards, manufacturer-specific impellers) ship in a few business days and we return with them.
Repair & Test
We install the parts, test the system through a full cycle, verify everything’s running in spec, and walk you through what was fixed and what to watch for going forward.
Follow-Up
If anything’s not right with the repair, you call us. Every repair carries our workmanship warranty plus the manufacturer warranty on parts.
Equipment down? Let’s get it fixed.
Call now for diagnostic scheduling.
📞 Call (901) 755-3000Brands and systems we diagnose, repair, and replace
We service every major residential equipment brand in the Memphis market.
Pentair
Pumps, heaters, filters, salt, lights, IntelliCenter and EasyTouch automation.
Hayward
Super Pump, TriStar, H-Series heaters, salt cells, OmniLogic automation.
Jandy
Stealth and VS pumps, JXi heaters, valves, AquaPure salt, AquaLink automation.
Sta-Rite / Pentair Legacy
MaxE-Pro, Dyna-Glas heaters, System 3 filters.
Polaris & Pressure Cleaners
Booster pumps, hoses, drive trains, sweep tail repairs.
AquaCal Heat Pumps
Compressor diagnostics, refrigerant service, fan and control board work.
Raypak Heaters
Pressure switches, gas valves, ignition systems, heat exchangers.
Salt Cells
All major cell manufacturers — cleaning, voltage testing, replacement.
Automation Panels
Programming, reprogramming, Wi-Fi setup, relay and actuator replacement.
Maytronics Cleaners
Robotic cleaner diagnostics, drive system repairs, motor and brush replacements.
Warranty station: We are a proud warranty station for Hayward, Jandy, Maytronics, and Raypak / Rheem products.
Repair calls across West Tennessee & North Mississippi
We run repair calls across Memphis, Germantown, Collierville, Bartlett, Arlington, Cordova, and Lakeland, into Munford, Atoka, Brighton, and Oakland, and south through Olive Branch, Horn Lake, Southaven, and DeSoto County, MS. Diagnostic visits typically book within a few business days year-round. Heating season and pool opening time are the busiest stretches — book early if you can.
See our full pool gallery for examples of the equipment installs and repairs we’ve handled across the Mid-South.
What service diagnostic & repair customers ask us
Real questions from real diagnostic calls.
What our repair clients say
“Pump bearings died on a Friday. APT had a tech out Monday morning with a quote, parts arrived Wednesday, fixed by Thursday. Honest pricing and the new VS pump cut my electric bill noticeably.”
“Three other companies told me my heater was dead and tried to sell me a new one. APT diagnosed a $40 pressure switch. Heater’s been running fine for two years.”
“Replaced our dead salt cell and got the automation talking to my phone again after our internet provider switch. Professional, fair, and didn’t try to upsell us on stuff we don’t need.”
Big equipment upgrade? Pay Monthly
Flexible financing for major equipment upgrades like full pump and heater replacements, automation, or full equipment-pad rebuilds. Get pre-qualified in minutes — no pressure, no obligation.
Get a Free Quote
Fill out the form and we’ll follow up within one business day. No pressure, no obligation.